Yes, Bansal’s Cleaning Services brings their own high-quality cleaning supplies and equipment to every job. This ensures a hassle-free experience for the customer. However, they are flexible; if a customer has specific products they prefer to be used, the company is happy to accommodate this request if notified.
Absolutely! Your safety and peace of mind are our top priorities. All members of our cleaning team undergo thorough vetting processes, including background checks, before they join us. We ensure that everyone entering your home is trustworthy, professional, and fully trained to provide the highest quality service.
We believe in flexibility! For our regular cleaning services, we typically don’t require long-term contracts. You can book our services as needed or set up a recurring schedule that works best for you. For certain specialized services or commercial agreements, we might have specific terms, but we always discuss these clearly upfront. Our goal is to make working with us easy and convenient.
We know how nice it is to have a familiar face! We always try our best to assign the same dedicated cleaner or team to your home for regular appointments. This helps build trust and ensures consistency in the service you receive. While unforeseen circumstances like illness or vacation might occasionally require a substitute, we’ll always send another highly trained and vetted professional to take great care of your home.
Yes, we stand proudly behind the quality of our cleaning! Your satisfaction is incredibly important to us. If for any reason you’re not completely happy with any aspect of our service, please let us know within 24 hours. We’ll gladly return and re-clean the specific area at no extra charge. We’re committed to making things right and ensuring your home sparkles exactly the way you want it to.
We offer several convenient payment options to make things simple for you. Typically, you can pay via bank transfer, credit/debit card, or sometimes cash, depending on the arrangement. We’ll provide all the necessary details when you book your service. Just let us know your preferred method!
Life happens, and we understand! If you need to skip or reschedule a cleaning appointment, we just ask that you give us reasonable notice, usually 24-48 hours in advance. This allows us to adjust our team’s schedule accordingly. We’re happy to work with you to find a new time that suits you better.
We proudly serve various areas within Essex. Based on the homepage, this includes locations like Thurrock, Chelmsford, Barking & Dagenham, Southend, Billericay, Basildon, Romford, and Rainham. You can likely find a more detailed list on their website or by giving them a call! If you’re unsure whether we cover your specific location, please don’t hesitate to reach out, and they’ll let you know.
Not at all! Many clients prefer to provide access (like a key or code) so the team can clean while they’re out handling their day. You can trust their vetted team to work diligently and securely in your absence. Of course, if you prefer to be home during the cleaning, you’re more than welcome! Whatever makes you most comfortable works.